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FAQ

Frequently Asked Questions

Find answers to some common queries:

Order Tracking

How can I track my order?

Once shipped, a tracking number is provided for you to monitor the delivery progress.

Changing Delivery Address

Can I change my delivery address after placing an order?

Unfortunately, address changes are not possible after order confirmation, so please verify your details before checkout.

Damaged Product Receipt

What should I do if I receive a damaged or incorrect item?

If your product is damaged or incorrect, contact us within 48 hours with photos. We will help arrange a replacement.

Return Policies

Are all products eligible for returns?

Return eligibility varies by product and vendor. Refer to the product page or contact customer care for clarification.

If you have more questions, reach out to us at customers.fasalam@gmail.com
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